Field Performance Lead - Solar Service & Training

Sunrun; Honolulu (HI); On-site; USD 40,000 - 67,000; Full time

Job summary

Sunrun is seeking Field Performance Technicians to manage service and warranty work, coordinating with the Field Service Team and Branch Manager to allocate labor resources. You will train technicians, lead meetings, and drive KPI performance while ensuring safety and customer satisfaction.

This role requires 1–3 years in solar or field construction, with PV knowledge and a valid driver’s license. A High School diploma is required, and the company emphasizes growth and safe practices.

Qualifications

• 1-3 years of field construction or solar experience.
• PV design or PV electrical experience preferred.
• High School diploma required.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Coordinate labor resources for service and warranty projects.
• Assist with training and development for Field Service Technicians.
• Lead regular meetings to train the local field service team.
• Support onboarding and training of new field performance team members.
• Meet defined field performance KPIs and assist with inspections as needed.

Skills

NEC knowledge

Customer service

Verbal & written communication

Organizational skills

Time management

Computer skills

PV installation knowledge

Safety

Problem solving

Education

High School diploma

Job description

Sunrun is seeking Field Performance Technicians to manage service and warranty work, coordinating with the Field Service Team and Branch Manager to allocate labor resources. You will train technicians, lead meetings, and drive KPI performance while ensuring safety and customer satisfaction.

This role requires 1–3 years in solar or field construction, with PV knowledge and a valid driver’s license. A High School diploma is required, and the company emphasizes growth and safe practices.