Field PC Technician - On-site Support + Call Incentives

Worldwide TechServices; Bangor (ME); On-site; USD 35,000 - 50,000; Full time

Job summary

Worldwide TechServices is seeking a Dynamic PC Support technician in Bangor, Maine. This role involves troubleshooting for desktops and laptops, providing customer support, and managing service calls effectively. Ideal candidates should possess technical school certification and a knack for customer service.

The position requires excellent communication skills and the ability to handle equipment responsibly. Experience with hardware and valid driver’s license are essential. Join a company that values professional training and growth.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications as directed by Management.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned within the established service level agreement.
• Ensure control of assets and inventory through prompt turnaround of parts.

Skills

Ability to communicate regarding technical issues with clients

Ability to drive to client locations

Ability to lift and or move various computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Worldwide TechServices is seeking a Dynamic PC Support technician in Bangor, Maine. This role involves troubleshooting for desktops and laptops, providing customer support, and managing service calls effectively. Ideal candidates should possess technical school certification and a knack for customer service.

The position requires excellent communication skills and the ability to handle equipment responsibly. Experience with hardware and valid driver’s license are essential. Join a company that values professional training and growth.