Field PC Support Technician - On-Site & Travel Ready

Worldwide TechServices LLC; Reno (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

Worldwide TechServices LLC is hiring for the Dynamic PC Support position in Reno, Nevada. The role involves troubleshooting, customer support, and adhering to service level agreements while providing timely and accurate responses to technical issues.

Candidates should have technical school certification and ideally some customer service experience. Essential skills include effective communication about technical matters, a valid driver's license, and the capacity to lift and move computer equipment. Join a leading technology service provider!

Qualifications

• Typically requires 0-2 years of relevant experience, preferably in customer service.
• Maintain required OEM Certifications as directed by management.
• Knowledge of relevant software and hardware.

Responsibilities

• Provide customer support for designated equipment.
• Accept and fulfill service calls within established service level agreements.
• Complete administrative tasks and reporting for each call.
• Ensure asset control through prompt turnaround of parts.

Skills

Communication regarding technical issues

Customer service experience

Ability to drive to client locations

Ability to lift computer equipment up to 50 lbs

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Worldwide TechServices LLC is hiring for the Dynamic PC Support position in Reno, Nevada. The role involves troubleshooting, customer support, and adhering to service level agreements while providing timely and accurate responses to technical issues.

Candidates should have technical school certification and ideally some customer service experience. Essential skills include effective communication about technical matters, a valid driver's license, and the capacity to lift and move computer equipment. Join a leading technology service provider!