Field PC Support Pro — Desktop & Laptop Repair

Worldwide TechServices; Tupelo (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

Worldwide TechServices is looking for a Dynamic PC Support professional in Tupelo, MS, to provide technical support for desktops and laptops. Responsibilities include performing troubleshooting activities, managing service calls, and ensuring client satisfaction.

The ideal candidate will have a technical school certification and relevant experience, or equate with strong customer service skills. Required skills include the ability to communicate technical issues, drive to client locations, and lift equipment up to 50 lbs.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Complete real-time reporting of all calls.
• Ensure control of assets and inventory.

Skills

Technical communication

Customer service

Basic repair tool kit

Ability to lift up to 50 lbs

Education

Technical school certification or equivalent

Tools

Knowledge of relevant software and hardware

Job description

Worldwide TechServices is looking for a Dynamic PC Support professional in Tupelo, MS, to provide technical support for desktops and laptops. Responsibilities include performing troubleshooting activities, managing service calls, and ensuring client satisfaction.

The ideal candidate will have a technical school certification and relevant experience, or equate with strong customer service skills. Required skills include the ability to communicate technical issues, drive to client locations, and lift equipment up to 50 lbs.