Field Operations Technician: Network Install & Service

Ledcor Construction, Inc.; Honolulu (HI); On-site; USD 60,000 - 80,000; Full time

Job summary

Ledcor Technical Services in Hawaii is seeking a Field Operations Technician to perform restoration, preventative maintenance, and installation of telecommunications networks. You will install, repair, and test MACD on Nokia, Infinera, and Ciena equipment, and travel with a company vehicle while delivering reliable service.

You will diagnose issues, implement solutions, and uphold Ledcor safety standards in a dynamic field environment, emphasizing customer satisfaction and professional

Qualifications

• 5+ years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling.
• A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
• Degree or diploma from a technical college would be preferred
• Strong knowledge of Microsoft Office suite
• Experience working in the field independently and thriving in a dynamic environment
• Clear and efficient verbal and written communication skills

Responsibilities

• Deliver a high‑quality, customer‑focused service experience to every client
• Resolve customer issues calmly and professionally using effective de‑escalation techniques
• Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment
• Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
• Follow Ledcor’s safety standards and ensure proper use of vehicles, tools, and equipment at all times

Skills

Telecom field experience

Customer service

Microsoft Office

Independent field work

Strong communication

Education

Technical college degree

Job description

Ledcor Technical Services in Hawaii is seeking a Field Operations Technician to perform restoration, preventative maintenance, and installation of telecommunications networks. You will install, repair, and test MACD on Nokia, Infinera, and Ciena equipment, and travel with a company vehicle while delivering reliable service.

You will diagnose issues, implement solutions, and uphold Ledcor safety standards in a dynamic field environment, emphasizing customer satisfaction and professional