Field Operations Team Captain

DICK'S Sporting Goods, Inc.; North Wales (Montgomery County); On-site; USD 25,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods in the United States seeks a Team Captain of On Field Operations to lead execution across the sales floor, coach teammates, manage priorities, and deliver an athlete-first shopping experience. You will build a strong team, ensure top-notch service, and uphold merchandising standards on every shift.

Responsibilities include staffing, training, performance reviews, and enforcing safety and policies while achieving store goals and delivering exceptional customer experiences to

Qualifications

• High School Diploma or equivalent is required.
• Experience in retail and customer-facing roles is preferred.
• Previous leadership experience is a plus.

Responsibilities

• Lead execution across the sales floor with strong merchandising, pricing, and athlete experience.
• Coach teammates, manage priorities, and deliver a consistent athlete-first shopping experience.
• Develop 30-60-90 day plans with the Store Manager to support business priorities.
• Hire, onboard, train, and assess direct reports; conduct performance reviews.
• Ensure safety, loss prevention, and adherence to policies while meeting payroll and financial goals.

Skills

People leadership

Customer service

Retail operations

Merchandising

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in the United States seeks a Team Captain of On Field Operations to lead execution across the sales floor, coach teammates, manage priorities, and deliver an athlete-first shopping experience. You will build a strong team, ensure top-notch service, and uphold merchandising standards on every shift.

Responsibilities include staffing, training, performance reviews, and enforcing safety and policies while achieving store goals and delivering exceptional customer experiences to