Field Operations & Talent Development Lead

The Terminix International Company Limited Partnership; Newark (DE); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Vacation days

Floating holidays

Tuition Reimbursement

Training programs

Job summary

The Terminix International Company Limited Partnership in Newark, DE is seeking a Recruiting & Field Operations Manager to oversee technician recruiting, training, coaching, and accountability to maximize technician success and customer retention.

Responsibilities include hiring residential/commercial pest and lawn technicians, evaluating performance, ensuring safety and regulatory compliance, and coordinating branch scheduling. Strong leadership and communication are essential.

Qualifications

• Adept at problem solving and identifying practical solutions.
• Ability to effectively lead and motivate others.
• Strong communication skills (verbal, written).
• Ability to build rapport with customers and employees.

Responsibilities

• Oversee technician training, coaching, and accountability to maximize success and retention.
• Recruit/hire residential and/or commercial pest/termite/ lawn technicians to maintain staffing levels.
• Review technician performance via ride-alongs and audits.
• Ensure service quality to maximize customer retention and monitor scheduling and safety/regulatory compliance.
• Monitor inventory of pest control products and fleet operations.

Skills

Leadership

Communication

Problem solving

Time management

Sales/service mindset

Education

High school diploma

Job description

The Terminix International Company Limited Partnership in Newark, DE is seeking a Recruiting & Field Operations Manager to oversee technician recruiting, training, coaching, and accountability to maximize technician success and customer retention.

Responsibilities include hiring residential/commercial pest and lawn technicians, evaluating performance, ensuring safety and regulatory compliance, and coordinating branch scheduling. Strong leadership and communication are essential.