Pest Operations Leader: Recruit, Train & Elevate Service

The Terminix International Company Limited Partnership; Chino (CA); On-site; USD 63,000 - 101,000; Full time

Benefits offered by this job

Benefits start day 1

Day-one benefits

Job summary

Terminix International Company Limited Partnership is seeking a results-driven leader to oversee technician recruiting, training, and accountability. You will hire residential/commercial pest, termite, and lawn technicians, coach performance, and ensure service quality to maximize customer retention.

You will monitor branch scheduling, safety standards, and regulatory compliance while controlling staffing costs and maintaining inventory of pest control products.

Qualifications

• Strong problem solving with practical solutions.
• Ability to lead and motivate others to achieve goals.
• Excellent verbal and written communication skills.
• Proven ability to build rapport with customers and staff.
• Basic arithmetic for sales/service calculations.

Responsibilities

• Oversee technician training and accountability cadence.
• Recruit and hire residential/commercial pest techs to maintain staffing levels.
• Evaluate technician performance through ride-alongs and audits.
• Ensure service quality to maximize customer retention.
• Maintain safety standards and regulatory compliance.
• Monitor inventory of pest control products.

Skills

Problem solving

Leadership

Communication

Rapport building

Math basics

Education

High school diploma or GED

Job description

Terminix International Company Limited Partnership is seeking a results-driven leader to oversee technician recruiting, training, and accountability. You will hire residential/commercial pest, termite, and lawn technicians, coach performance, and ensure service quality to maximize customer retention.

You will monitor branch scheduling, safety standards, and regulatory compliance while controlling staffing costs and maintaining inventory of pest control products.