Field Operations Support Assistant (part-time)

Service Corporation International; Virginia Beach (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Service Corporation International in Virginia Beach seeks an Administrative Assistant to provide clerical support to funeral home, cemetery, crematory facilities. You will greet families, process paperwork, and coordinate service details with care.

The role requires 1–2 years in office settings, strong communication, and a compassionate approach. This full-time position offers on-site work and opportunities to support grieving families compassionately.

Qualifications

• High School or equivalent.
• 1–2 years of office clerical or customer service experience.
• Experience in a fast-paced professional environment.
• Proficiency with office equipment and MS Office.
• Basic math skills.
• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Greet the public and provide general information on services offered.
• Prepare death certificates, prayer cards and related documents.
• Complete permits and certificates as required.
• Process Veteran’s paperwork.
• Prepare marker monument placement paperwork.
• Coordinate ordering of memorials and related products.
• Process accounts payable transactions.
• Assist with obituaries and coordination with staff.
• Assist Location Management, Sales, Family Service Counselors and payroll as needed.
• Back up Receptionist; maintain professional relationships with county clerk and physicians.

Skills

Customer service

Verbal communication

Written communication

Organization

Education

High School Diploma

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.JOB RESPONSIBILITIESPrepares death certificates, prayer cards and related documentsCompletes required permits and or certificatesPrepares and processes Veteran’s PaperworkPrepares marker monument placement paperworkEnsures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rulesPrepares and distributes daily schedules, reports, and documentsReceives and processes payments and contractsCoordinates the ordering of memorials and related products and the control of storage inventory for vaults and markersOrders office suppliesOversees the processing of installation orders to grounds and maintenance departmentsProcesses accounts payable transactionsAssists with the preparation of obituariesAssists Location Management, Sales, Family Service Counselors and payroll as neededActs as backup to ReceptionistGreets family members and friendsCommunicates client family’s needs promptly and accurately to the appropriate staff memberConveys a sense of concern and empathy with client family members at all timesResponds to customer inquiries via telephone, internet and in personMaintains professional and cooperative relationships with county clerk, medical examiner and physiciansMINIMUM REQUIREMENTSEducationHigh School or equivalentExperience1 - 2 years of experience in an office clerical or customer service capacity requiredExperience working in a customer-focused and fast-paced professional environment requiredKnowledge, Skills & AbilitiesWorking knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experienceMS Office Suite experience preferredBasic mathematics skills requiredGood verbal and written communication skillsStrong organizational skills and detail orientedHigh level of compassion and integrityAbility to maintain confidentialityPostal Code: 23462Category (Portal Searching): Administration and ClericalJob Location: US-VA - Virginia Beach