Field Operations Support Assistant (part-time)

Service Corporation International; Groves (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Service Corporation International in Groves, TX is seeking a Part-time Field Operations Support Assistant to provide administrative and clerical support to funeral home, cemetery, crematory or a combination of these facilities. The role includes greeting the public, processing essential documents, and assisting with scheduling, payments and orders while upholding compassion and confidentiality.

You will support Location Management, Sales and Family Service Counselors, handle obituaries where

Qualifications

• High School diploma or equivalent
• 1-2 years of office clerical or customer service experience
• Experience in fast-paced professional environment
• MS Office Suite familiarity
• Basic math skills
• Strong verbal and written communication
• High level of confidentiality and integrity

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes permits/certificates and Veteran’s paperwork
• Prepares marker monument paperwork and related orders
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Assists with obituaries and coordination with staff
• Greets family members and answers inquiries in person, by phone or online
• Maintains professional relationships with county clerk, medical examiner and physicians

Job description

## Field Operations Support Assistant (part-time)Apply: TX - Groves: Part time: Posted Yesterday: Req.166835Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.**JOB RESPONSIBILITIES*** Prepares death certificates, prayer cards and related documents* Completes required permits and or certificates* Prepares and processes Veteran’s Paperwork* Prepares marker monument placement paperwork* Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules* Prepares and distributes daily schedules, reports, and documents* Receives and processes payments and contracts* Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers* Orders office supplies* Oversees the processing of installation orders to grounds and maintenance departments* Processes accounts payable transactions* Assists with the preparation of obituaries* Assists Location Management, Sales, Family Service Counselors and payroll as needed* Acts as backup to Receptionist* Greets family members and friends* Communicates client family’s needs promptly and accurately to the appropriate staff member* Conveys a sense of concern and empathy with client family members at all times* Responds to customer inquiries via telephone, internet and in person* Maintains professional and cooperative relationships with county clerk, medical examiner and physicians**MINIMUM REQUIREMENTS****Education*** High School or equivalent**Experience*** 1 - 2 years of experience in an office clerical or customer service capacity required* Experience working in a customer-focused and fast-paced professional environment required**Knowledge, Skills & Abilities*** Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience* MS Office Suite experience preferred* Basic mathematics skills required* Good verbal and written communication skills* Strong organizational skills and detail oriented* High level of compassion and integrity* Ability to maintain confidentialityPostal Code: 77619Category (Portal Searching): Administration and ClericalJob Location: US-TX - Groves