Field Operations Support Assistant (part-time)

Service Corporation International; Pittsville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Houston, TX, is seeking an administrative clerk to provide friendly, compassionate support to families and staff. You will prepare documents, handle payments and contracts, and coordinate memorial orders with attention to detail.

The role requires 1–2 years in a busy office; strong MS Office skills and confidentiality are essential. You will work on-site, supporting management and counseling staff in a respectful, empathetic environment.

Qualifications

• High School or equivalent required.
• 1-2 years in an office clerical or customer service capacity.
• Experience in a customer-focused and fast-paced professional environment.
• MS Office Suite proficiency preferred.
• Ability to maintain confidentiality and handle sensitive information.
• Strong verbal and written communication skills.
• Good organizational skills with attention to detail.

Responsibilities

• Greet the public and provide general information on services.
• Prepare death certificates, prayer cards and related documents.
• Process payments and contracts; assist with payroll as needed.
• Coordinate orders for memorials and manage related inventory.
• Oversee accounts payable transactions and office supplies.
• Assist management, sales, and family service counselors.
• Serve as back-up receptionist and maintain professional relations with authorities.

Skills

MS Office Suite

Communication skills

Organization

Confidentiality

Customer service

Office equipment

Education

High School Diploma

Tools

Calculators

Copiers

Printers

Fax machines

Job description

Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.JOB RESPONSIBILITIESPrepares death certificates, prayer cards and related documentsCompletes required permits and or certificatesPrepares and processes Veteran’s PaperworkPrepares marker monument placement paperworkEnsures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rulesPrepares and distributes daily schedules, reports, and documentsReceives and processes payments and contractsCoordinates the ordering of memorials and related products and the control of storage inventory for vaults and markersOrders office suppliesOversees the processing of installation orders to grounds and maintenance departmentsProcesses accounts payable transactionsAssists with the preparation of obituariesAssists Location Management, Sales, Family Service Counselors and payroll as neededActs as backup to ReceptionistGreets family members and friendsCommunicates client family’s needs promptly and accurately to the appropriate staff memberConveys a sense of concern and empathy with client family members at all timesResponds to customer inquiries via telephone, internet and in personMaintains professional and cooperative relationships with county clerk, medical examiner and physiciansMINIMUM REQUIREMENTSEducationHigh School or equivalentExperience1 - 2 years of experience in an office clerical or customer service capacity requiredExperience working in a customer-focused and fast-paced professional environment requiredKnowledge, Skills & AbilitiesWorking knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experienceMS Office Suite experience preferredBasic mathematics skills requiredGood verbal and written communication skillsStrong organizational skills and detail orientedHigh level of compassion and integrityAbility to maintain confidentialityPostal Code: 77039Category (Portal Searching): Administration and ClericalJob Location: US-TX - Houston