Field Operations Support Assistant

Service Corporation International; Westminster (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

FSA

401(k)

Job summary

Service Corporation International seeks an administrative/clerk for our Westminster, CA location. You will greet families, handle clerical tasks, prepare documents, and process payments with empathy and professionalism.

The role requires 1–2 years of office experience, strong communication, and high attention to detail. Competitive benefits and a supportive team environment are provided.

Qualifications

• High School or equivalent required.
• 1–2 years in office clerical or customer service.
• Experience in a fast-paced professional environment.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Greet families and provide information on services.
• Process payments and contracts; maintain accurate records.
• Coordinate ordering of memorials and related products.
• Assist staff with obituaries and office tasks.

Skills

MS Office

Communication

Organizational skills

Confidentiality

Customer service

Education

High School Diploma

Tools

Printers

Copiers

Job description

Our associates celebrate lives. We celebrate our associates.Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.JOB RESPONSIBILITIESPrepares death certificates, prayer cards and related documentsCompletes required permits and or certificatesPrepares and processes Veteran’s PaperworkPrepares marker monument placement paperworkEnsures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rulesPrepares and distributes daily schedules, reports, and documentsReceives and processes payments and contractsCoordinates the ordering of memorials and related products and the control of storage inventory for vaults and markersOrders office suppliesOversees the processing of installation orders to grounds and maintenance departmentsProcesses accounts payable transactionsAssists with the preparation of obituariesAssists Location Management, Sales, Family Service Counselors and payroll as neededActs as backup to ReceptionistGreets family members and friendsCommunicates client family’s needs promptly and accurately to the appropriate staff memberConveys a sense of concern and empathy with client family members at all timesResponds to customer inquiries via telephone, internet and in personMaintains professional and cooperative relationships with county clerk, medical examiner and physiciansMINIMUM REQUIREMENTSEducationHigh School or equivalentExperience1 - 2 years of experience in an office clerical or customer service capacity requiredExperience working in a customer-focused and fast-paced professional environment requiredKnowledge, Skills & AbilitiesWorking knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experienceMS Office Suite experience preferredBasic mathematics skills requiredGood verbal and written communication skillsStrong organizational skills and detail orientedHigh level of compassion and integrityAbility to maintain confidentialityCompensation:Salary: $17.00/Hr. - $21.00/Hr.Benefits:Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance ProgramPostal Code: 92683Category (Portal Searching): Administration and ClericalJob Location: US-CA - Westminster