Field Operations Manager, Pest Control

Terminix; Appleton (WI); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits from day 1

401(k) with company match

Paid holidays and vacation

Descrizione del lavoro

Rentokil is hiring in Wisconsin to oversee technician training, coaching, and staffing to ensure high-quality pest control services. The role includes recruiting residential and commercial technicians, evaluating performance, and responding to customer concerns to maximize retention.

The position supports branch scheduling, safety compliance, and inventory management, with travel as needed to maintain staffing and service levels. Benefits begin day one for full-time colleagues.

Competenze

• High school diploma or GED required.
• Maintain licenses/certificates as required by regulations.
• Maintain valid driver’s license.

Mansioni

• Oversee technician training, coaching, and accountability to maximize success and retention.
• Recruit/hire residential and/or commercial pest, termite, and lawn technicians to maintain staffing levels.
• Review and evaluate technician performance (ride-a-longs and audits).
• Respond diligently to customer concerns and ensure service quality to maximize retention.
• Fill in on customer appointments to cover staffing gaps and improve schedules.
• Monitor branch scheduling and ensure appointments are completed efficiently.

Conoscenze

Problem solving

Lead and motivate

Math aptitude

Communication skills

Customer rapport

Formazione

High school diploma

Driver’s license

Descrizione del lavoro

Rentokil is hiring in Wisconsin to oversee technician training, coaching, and staffing to ensure high-quality pest control services. The role includes recruiting residential and commercial technicians, evaluating performance, and responding to customer concerns to maximize retention.

The position supports branch scheduling, safety compliance, and inventory management, with travel as needed to maintain staffing and service levels. Benefits begin day one for full-time colleagues.