Field Operations Manager – Technician Growth & Training

Terminix; Kentucky; On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Health benefits starting day 1

401(k) with company matching

Paid time off

Holidays & floating holidays

Tuition reimbursement

Job summary

Terminix in the United States is seeking a role focused on recruiting, coaching, and developing field technicians to maximize retention and service quality. You will drive staffing, deliver ongoing training, and manage performance reviews while ensuring safety and regulatory compliance across branches.

The position emphasizes leadership, customer focus, and the ability to balance staffing with cost controls. Travel within territory is expected as part of staffing and coverage needs.

Qualifications

• Must have basic problem solving and people leadership abilities.
• Strong math aptitude for sales/service calculations.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee technician recruiting, hiring, training and accountability.
• Coach and develop technicians to maximize retention and service quality.
• Review technician performance and respond to customer concerns.
• Ensure safety standards and regulatory compliance.
• Monitor scheduling and inventory of pest/termite products.

Skills

Problem solving

Lead and motivate others

Math aptitude

Communication skills

Rapport building

Education

High school diploma

Driver's license

Job description

Terminix in the United States is seeking a role focused on recruiting, coaching, and developing field technicians to maximize retention and service quality. You will drive staffing, deliver ongoing training, and manage performance reviews while ensuring safety and regulatory compliance across branches.

The position emphasizes leadership, customer focus, and the ability to balance staffing with cost controls. Travel within territory is expected as part of staffing and coverage needs.