Field Operations Manager — Driver Onboarding & Coaching

WM; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

WM is seeking an Operations Manager Trainee to lead onboarding, development and performance management for drivers and helpers. The role requires daily field presence, coaching conversations, and strong emphasis on safety and WM Way principles.

You will establish relationships with frontline staff, review daily operations, and mentor staff to achieve career goals while addressing improvement opportunities. This position involves visiting customer sites to ensure service quality and safety

Qualifications

• Associate's Degree (accredited) or, in lieu of a degree, High School Diploma with two years of relevant work experience.
• Must be at least 18 years old and legally eligible to work in the U.S.
• Driver's License valid upon hire.

Responsibilities

• Oversee onboarding, development, coaching, mentoring and performance management of all drivers and helpers.
• Spend majority of time in the field with frontline employees to support daily duties.
• Establish positive relationships with frontline staff and ensure safety practices are paramount.

Skills

Coaching

Mentoring

Safety leadership

Education

Associate's Degree (accredited)

High School Diploma + 2 years experience

Job description

WM is seeking an Operations Manager Trainee to lead onboarding, development and performance management for drivers and helpers. The role requires daily field presence, coaching conversations, and strong emphasis on safety and WM Way principles.

You will establish relationships with frontline staff, review daily operations, and mentor staff to achieve career goals while addressing improvement opportunities. This position involves visiting customer sites to ensure service quality and safety