Field Operations Leader, HVAC - Lead Technicians

Yellowstone Local; Franklin (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance stipend

401(k)

Full-time opportunity with a growingHV

Hands-on leadership role

Job summary

The Dutchman Heating and Air is seeking a hands-on Field Operations Leader to oversee HVAC service, installation, and maintenance across Tennessee. You will lead, train, coach, and evaluate Service Technicians and Installation Crews while remaining hands-on with complex diagnostics as needed.

You’ll drive field performance, reinforce safety standards, and partner with ownership on KPI reviews, budgeted margins, and growth plans for Greater Nashville and surrounding counties.

Qualifications

• 7+ years of HVAC Service Technician experience.
• Strong hands-on knowledge of residential HVAC service, repair, and installation.
• Knowledge of current HVAC codes and field requirements.
• Ability to lead, train, coach, and evaluate HVAC technicians and crews.

Responsibilities

• Lead field operations serving counties in Tennessee.
• Direct delivery and performance of HVAC service, installation, and maintenance.
• Supervise, train, evaluate technicians and crews.
• Stay hands-on with service calls and maintenance visits as needed.
• Provide coaching on performance, safety, and workmanship.
• Hold weekly KPI reviews and reinforce company standards.
• Ensure procedures meet codes and safety requirements.
• Monitor KPIs and field performance to meet objectives.
• Support field inventory, equipment, and fleet management.
• Review products/services and advise ownership.

Skills

HVAC service experience

Hands-on troubleshooting

Leadership & coaching

Safety and codes knowledge

Communication skills

Time management

Customer service excellence

Problem solving

Driver's license

Ability to work >40 hours

Crew supervision

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Dutchman Heating and Air is seeking a hands-on Field Operations Leader to oversee HVAC service, installation, and maintenance across Tennessee. You will lead, train, coach, and evaluate Service Technicians and Installation Crews while remaining hands-on with complex diagnostics as needed.

You’ll drive field performance, reinforce safety standards, and partner with ownership on KPI reviews, budgeted margins, and growth plans for Greater Nashville and surrounding counties.