Field Operations Leader — Growth & Client Excellence

Rentokil North America; Cheyenne (WY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Rentokil North America seeks an Operations Manager to lead a team of specialists, ensuring top‑notch client service and operational efficiency. You will drive field operations, mentor staff, and coordinate with the sales team on business development across the Cheyenne region.

The role requires 3–5 years of management in customer service, strong communication skills, and the ability to obtain necessary licenses.

Qualifications

• 3–5 years in a management role focused on customer service.
• Excellent verbal and written communication skills.
• Ability to obtain/maintain licenses as required by regulations.

Responsibilities

• Manage daily operations of specialists to provide superior service to clients.
• Direct staff in all aspects of operations, service, and client care.
• Responsible for basic financial performance including revenue growth and expense control.
• Daily travel throughout territory visiting clients, assisting specialists, and partnering with sales for business development.
• Ability to work a flexible schedule, including early mornings and weekend work when needed.
• Submit weekly, monthly, and yearly reports as required.

Skills

Management experience

Customer service

Communication skills

Leadership

Driver's license

Education

Bachelor's degree (preferred)

Job description

Rentokil North America seeks an Operations Manager to lead a team of specialists, ensuring top‑notch client service and operational efficiency. You will drive field operations, mentor staff, and coordinate with the sales team on business development across the Cheyenne region.

The role requires 3–5 years of management in customer service, strong communication skills, and the ability to obtain necessary licenses.