Field Operations Coordinator — Multi-Unit Restaurants (LA)

Baskin Robbins; Los Angeles (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Training

Employee Discount

Mileage Reimbursement

Paid Sick Leave (CA)

Performance Bonus Opportunities

Growth and Advancement Opportunities

Job summary

Baskin-Robbins is seeking an Area Operations Coordinator to support multiple quick-service restaurant locations in the Los Angeles area. This field-based role works directly with ownership to maintain standards, assist with recruiting and training, and ensure efficient, consistent store operations.

The ideal candidate will travel between locations, supervise staff, and uphold company standards while solving problems on the ground.

Qualifications

• Minimum 2 years of restaurant, retail, hospitality, or related management experience.
• Supervising employees experience.
• Strong leadership and communication skills.
• Valid driver's license and reliable transportation; able to travel between multiple LA locations.

Responsibilities

• Conduct regular visits to restaurant locations.
• Enforce company policies, procedures, and standards.
• Monitor cleanliness, food safety, and customer service standards.
• Conduct store audits and operational evaluations.
• Identify opportunities for improvement and follow up on corrective actions.
• Review applications and conduct initial interviews.
• Assist with hiring and onboarding new employees.
• Support managers with staffing and employee accountability.
• Follow up on maintenance, repair, and equipment issues.
• Coordinate with vendors, contractors, and service providers.
• Track projects, action items, and operational initiatives.
• Provide ownership with regular updates regarding store performance and staffing needs.

Skills

Leadership

Communication

Organization

Independent work

Interviewing

Travel to LA locations

Email/Spreadsheets

Tools

Email

Spreadsheets

Basic computer software

Job description

Baskin-Robbins is seeking an Area Operations Coordinator to support multiple quick-service restaurant locations in the Los Angeles area. This field-based role works directly with ownership to maintain standards, assist with recruiting and training, and ensure efficient, consistent store operations.

The ideal candidate will travel between locations, supervise staff, and uphold company standards while solving problems on the ground.