Multi-Unit Restaurant Leader (Orlando & Miami)

Baskin-Robbins; Fort Lauderdale (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Baskin-Robbins seeks a Multi-Unit Restaurant Manager to lead a portfolio of 5-8 restaurants in the Orlando and Miami areas. You will coach Restaurant Managers, enforce brand standards, and drive sales and guest satisfaction across the portfolio.

You will recruit and develop managers, analyze performance, and implement new products and marketing initiatives. Strong English skills and basic math/financial acumen are required.

Qualifications

• Basic computer skills required.
• Fluent in spoken and written English.
• Basic math and financial management.
• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality.
• College degree preferred.

Responsibilities

• Able to perform all duties of restaurant team members and restaurant managers.
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards.
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability.
• Understand local marketing area and competitor trends.
• Establish sales and service goals with franchise owners and restaurant managers.
• Provides great guest service and resolves issues.
• Lead team meetings.
• Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives.
• Ensure that restaurants correctly execute new products and processes in a marketing window.
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team.
• Engages with Dunkin’ Brands Field Operations team as appropriate.

Skills

Analytical skills

Team leadership

Punctuality

Honesty

Positive attitude

Willingness to learn

Guest focus

Team development

Time management

Problem solving

Motivating others

Education

College-degree preferred

3 years multi-unit experience in retail/restaurant/hospitality

Basic computer skills

Fluent English

Basic math and financial management

Job description

Baskin-Robbins seeks a Multi-Unit Restaurant Manager to lead a portfolio of 5-8 restaurants in the Orlando and Miami areas. You will coach Restaurant Managers, enforce brand standards, and drive sales and guest satisfaction across the portfolio.

You will recruit and develop managers, analyze performance, and implement new products and marketing initiatives. Strong English skills and basic math/financial acumen are required.