Field Office Systems Technician — Printing & Networking

Konica Minolta Business Solutions U.S.A., Inc.; Seven Hills (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vehicle maintenance compensation

Training and certifications

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Professional for the Seven Hills area to service KM MFPs and external printers. You will install, diagnose, repair, and configure devices on-site, troubleshoot networking issues, and ensure customer satisfaction.

Travel locally to customer sites daily and occasionally for training. The role requires a valid driver's license, reliable transportation, and the ability to lift up to 50 pounds; training and certification

Qualifications

• Electrical/mechanical aptitude and printer software familiarity.
• Experience with Windows/Mac printing environments.
• Strong time management and prioritization.
• Excellent verbal and written communication.
• Willingness to travel locally and occasionally further.

Responsibilities

• Perform on-site maintenance, diagnostics, repairs, and installations.
• Troubleshoot networking issues for printing/scanning.
• Train customers on basic printing/scanning functions.
• Maintain accurate territory inventory and service records.
• Provide sales support as needed.

Skills

Electrical aptitude

OS troubleshooting

Time management

Communication

Teamwork

Networking basics

Education

High School diploma or GED

Technical School training

Tools

Printers & MFPs

Windows OS

macOS

Networking equipment

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Professional for the Seven Hills area to service KM MFPs and external printers. You will install, diagnose, repair, and configure devices on-site, troubleshoot networking issues, and ensure customer satisfaction.

Travel locally to customer sites daily and occasionally for training. The role requires a valid driver's license, reliable transportation, and the ability to lift up to 50 pounds; training and certification