Field & Office IT Support Technician I

Landry French Construction; Scarborough (ME); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical And Dental Insurance

Company-Paid Life Insurance

Paid Vacation, Sick Time, and Holidays

401(K) with Generous Company Match

Employee Stock Ownership Plan

Training

Tuition Reimbursement for Professional Development

Employee Referral Bonus Program for New Recruits

Job summary

A leading construction firm is seeking an IT Support Specialist to provide day-to-day technical support across multiple office locations and active construction job sites. The ideal candidate will have 2+ years of IT experience in a Windows and Microsoft 365 environment. Responsibilities include troubleshooting IT issues, managing user accounts, and supporting field staff with technology. Competitive benefits include medical, dental, and a 401(K) plan.

Qualifications

• 2+ years of IT support experience, ideally in a multi-site or field-based environment.
• Working knowledge of Windows 11 and Microsoft 365.
• Strong troubleshooting and customer service skills.

Responsibilities

• Serve as the primary point of contact for daily IT support requests.
• Troubleshoot issues related to Windows 11 and Microsoft 365.
• Provision and maintain user accounts in Microsoft 365 and Active Directory.

Skills

End-user support in a Windows environment

Troubleshooting skills

Customer service skills

Ability to lift and move IT equipment

Education

CompTIA A+ certification or equivalent

Tools

Windows 11

Microsoft 365

Active Directory

Job description

A leading construction firm is seeking an IT Support Specialist to provide day-to-day technical support across multiple office locations and active construction job sites. The ideal candidate will have 2+ years of IT experience in a Windows and Microsoft 365 environment. Responsibilities include troubleshooting IT issues, managing user accounts, and supporting field staff with technology. Competitive benefits include medical, dental, and a 401(K) plan.