Field IT Infrastructure Technician

USA Talent Solutions; Connellsville (Fayette County); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A technology service provider is seeking an IT Infrastructure Field Technician to provide in-depth support and maintain customer server and network systems. The ideal candidate will have robust customer service skills, knowledge of Windows Server administration, and at least 3 years of IT support experience. Responsibilities include troubleshooting, documentation, and client interaction in both remote and on-site environments. Competitive salary range is available, based on experience.

Qualifications

• Minimum 3+ years of IT support, consulting, or MSP experience.
• Familiarity with IT ticketing systems is essential.
• Ability to support UPS systems and client hardware deployments.

Responsibilities

• Maintain, configure, and support servers, desktops, and laptops.
• Monitor and troubleshoot computer networks to analyze performance issues.
• Provide remote and on-site technical support in a business environment.

Skills

Outstanding customer service and communication skills

Knowledge of Windows Server administration

Experience with SMB network share permissions

Ability to manage workload and prioritize issues

Education

Associate degree in a related technology field

Tools

Windows Server

IT ticketing systems

Job description

A technology service provider is seeking an IT Infrastructure Field Technician to provide in-depth support and maintain customer server and network systems. The ideal candidate will have robust customer service skills, knowledge of Windows Server administration, and at least 3 years of IT support experience. Responsibilities include troubleshooting, documentation, and client interaction in both remote and on-site environments. Competitive salary range is available, based on experience.