Field Maintenance Operations Manager - Elevator Service

Otis Elevator Co.; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) with company match

Comprehensive medical coverage

Paid vacation and holidays

Tuition reimbursement

Wellness incentive programs

Job summary

A leading elevator service company in Columbus, OH is looking for a Manager of Maintenance Field Operations. This role involves overseeing field staff management, ensuring safety, and optimizing service delivery to enhance customer satisfaction. Candidates should have over 5 years of relevant experience, particularly in the elevator industry, along with strong leadership and communication skills. This position offers competitive benefits and opportunities for career growth.

Qualifications

• 5+ years of industry experience.
• Proven experience working with a team of technicians.
• Leadership experience is essential.
• Experience in the elevator industry is required.
• Passion for delivering exceptional customer service.

Responsibilities

• Ensure field employee safety and quality of service.
• Plan and manage service field activities.
• Conduct field education training with the staff.
• Improve efficiencies and manage schedules.

Skills

Leadership experience

Communication skills

Technical support

Customer service

Computer skills

Education

5+ years of industry experience

Experience in the elevator industry

Job description

A leading elevator service company in Columbus, OH is looking for a Manager of Maintenance Field Operations. This role involves overseeing field staff management, ensuring safety, and optimizing service delivery to enhance customer satisfaction. Candidates should have over 5 years of relevant experience, particularly in the elevator industry, along with strong leadership and communication skills. This position offers competitive benefits and opportunities for career growth.