Field IT Technician – Travel-Ready Tech Support

Reyes Holdings, L.L.C.; New Hudson (MI); Presencial; USD 52.000 - 78.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical coverage

Dental coverage

Vision coverage

401K match

PTO

Education reimbursement

Resumo da vaga

Reyes Holdings, L.L.C. is seeking an IT service technician to serve as the primary technology support resource for multiple RCCB locations. This role requires travel up to 40% within the territory to ensure reliable end-user support and smooth technology operations.

You will troubleshoot hardware, software, network, and mobile devices, support site projects and deployments, and manage hardware lifecycle activities. Collaborative work with operations, IT teams, and vendors is essential.

Qualificações

• Bachelor’s in IS/CS or related field with 1–2 years’ experience, or GED with 3–5+ years in IT
• Experience supporting end-user devices, Microsoft 365, and business apps across Windows, Android, and iOS
• Knowledge of networking fundamentals, including LAN/WAN and wireless technologies

Responsabilidades

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations
• Other projects or duties as assigned

Conhecimentos

End-user support

Microsoft 365

Windows platforms

Android

iOS

Networking basics

Formação

Bachelor's Degree in Information Systems or Computer Science

High School Diploma/GED with 3–5+ years IT experience

Ferramentas

ServiceNow

Descrição da vaga

Reyes Holdings, L.L.C. is seeking an IT service technician to serve as the primary technology support resource for multiple RCCB locations. This role requires travel up to 40% within the territory to ensure reliable end-user support and smooth technology operations.

You will troubleshoot hardware, software, network, and mobile devices, support site projects and deployments, and manage hardware lifecycle activities. Collaborative work with operations, IT teams, and vendors is essential.