Field IT Technician — On-Site Support & Field Ops

Rogers-O'Brien Construction; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Rogers-O'Brien Construction is seeking a proactive Field Technician- IT to provide hands-on IT support for field crews and the Dallas regional office. You will deploy workstations, troubleshoot connectivity, and ensure secure, reliable access to essential tools on site.

This on-site role requires in-person support due to the hands-on nature of the work, with responsibilities spanning equipment setup, demobilizations, and collaboration with project teams to improve IT processes and uptime across

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• 3–5 years IT support experience required.
• CompTIA A+ or Tech+ certification preferred.
• Ability to meet driving requirements to operate a company vehicle.
• Physical capacity to lift up to 20 lbs and adapt to changing work environments.
• Strong critical thinking skills to analyze and resolve IT issues.
• Exceptional communication skills for clear interactions with users and vendors.

Responsibilities

• Deploy and support workstations, hardware, and network setups at jobsites and offices to ensure seamless IT operations.
• Provide on-site support for technical issues that cannot be resolved remotely, ensuring minimal disruption to field activities.
• Troubleshoot connectivity issues such as VPN, remote tools, and ISP problems to maintain uninterrupted service.
• Lead equipment setup, repairs, replacements, and IT demobilizations to facilitate efficient jobsite transitions.
• Conduct field visits to assess equipment and system performance, ensuring reliability and operational readiness.
• Supervise IT interns during mobilizations and training, fostering skill development and effective team support.
• Coordinate with project teams and identify improvement areas with IT leadership to enhance IT processes.

Skills

IT support

Hardware troubleshooting

Communication skills

Critical thinking

Education

Bachelor’s degree in Computer Science or equivalent experience

Tools

VPN

Remote tools

Job description

Rogers-O'Brien Construction is seeking a proactive Field Technician- IT to provide hands-on IT support for field crews and the Dallas regional office. You will deploy workstations, troubleshoot connectivity, and ensure secure, reliable access to essential tools on site.

This on-site role requires in-person support due to the hands-on nature of the work, with responsibilities spanning equipment setup, demobilizations, and collaboration with project teams to improve IT processes and uptime across