Field IT Technician: On-Site Building Systems Support

TEC Systems; New York (NY); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A building automation company is seeking a Level 1 IT Technician in Long Island City, NY. This entry-level position involves providing technical support, maintaining hardware, and troubleshooting software for clients in New York. Candidates should have at least a year of IT support experience, strong customer service skills, and a valid driver's license for daily travel. Benefits include medical and vision insurance, and a 401(k) plan.

Qualifications

• Minimum 1+ year of frontline IT support experience.
• Excellent communication skills for non-technical users.
• Valid driver's license and ability to travel daily.

Responsibilities

• Perform preventative maintenance on servers and workstations.
• Install and configure desktop computers and peripherals.
• Provide Tier 1 hardware and software support.

Skills

Customer Service

Communication

Self-motivated

Self-motivated work style

Microsoft Windows troubleshooting

Proficiency with Microsoft 365

Networking basics

Tools

Microsoft 365

Remote desktop software

Job description

A building automation company is seeking a Level 1 IT Technician in Long Island City, NY. This entry-level position involves providing technical support, maintaining hardware, and troubleshooting software for clients in New York. Candidates should have at least a year of IT support experience, strong customer service skills, and a valid driver's license for daily travel. Benefits include medical and vision insurance, and a 401(k) plan.