On-Site Server Support Technician

Worldwide TechServices; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

A global technology services leader is seeking a service technician for customer support in New York. Responsibilities include providing support for equipment, ensuring timely service adherence, and managing administrative tasks. An ideal candidate has technical school certification, a valid driver’s license, and the ability to lift up to 50 lbs. The position requires good communication skills and reliability. This is a great opportunity for those looking to grow in the technology sector.

Qualifications

• 0-2 years of relevant experience preferred.
• Previous customer service experience is a plus.
• Valid Driver’s License and reliable transportation required.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls within agreed time frames.
• Complete administrative tasks for each call.
• Ensure control of assets and inventory according to service agreements.
• Report all activity accurately and timely.

Skills

Communicate technical issues with clients

Drive to client locations

Lift and move computer equipment up to 50 lbs

Own a basic repair tool kit

Education

Technical school certification or equivalent

Tools

Relevant software and hardware knowledge

Job description

A global technology services leader is seeking a service technician for customer support in New York. Responsibilities include providing support for equipment, ensuring timely service adherence, and managing administrative tasks. An ideal candidate has technical school certification, a valid driver’s license, and the ability to lift up to 50 lbs. The position requires good communication skills and reliability. This is a great opportunity for those looking to grow in the technology sector.