Field IT Support Technician – Multi-Site NYC Power Plants

ECLARO

New York (NY)

On-site

USD 30,307 - 31,684

Full time

14 days+
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Benefits offered by this job

401k Retirement Savings Plan
Commuter Check Pre-tax Benefits
Medical, Dental & Vision Insurance eligibility

Job summary

A leading technology solutions provider is seeking an IT Support Technician to provide hands-on support across multiple power plant locations in New York City. The ideal candidate will have proven experience in troubleshooting desktop and laptop systems, printers, and basic networking concepts. This role requires the ability to work independently in industrial environments, with responsibilities including break/fix support for hardware and responding to help desk requests. A pay rate of $22.00-$23.00 per hour is offered.

Qualifications

  • Proven experience as a Level 1 IT Support Technician.
  • Strong troubleshooting skills for desktop, laptop, and printers.
  • Working knowledge of basic networking concepts.
  • Ability to work independently with minimal supervision.
  • Strong problem-solving and analytical skills.
  • Comfortable working in industrial environments.

Responsibilities

  • Provide break/fix support for hardware.
  • Perform troubleshooting on printers.
  • Support computer setup and configuration.
  • Deliver basic network support.
  • Respond to daily help desk requests.
  • Travel between multiple sites for support.

Skills

Troubleshooting desktop systems
Troubleshooting laptop systems
Printer support
Basic networking concepts
Analytical skills
Problem-solving skills

Job description

A leading technology solutions provider is seeking an IT Support Technician to provide hands-on support across multiple power plant locations in New York City. The ideal candidate will have proven experience in troubleshooting desktop and laptop systems, printers, and basic networking concepts. This role requires the ability to work independently in industrial environments, with responsibilities including break/fix support for hardware and responding to help desk requests. A pay rate of $22.00-$23.00 per hour is offered.
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