Field IT Support Technician — Travel & On-Site Expert

CFS; New Haven (CT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Retirement plan with match & profit分享

Job summary

CFS is seeking an IT Support / Field Technician to provide hands-on IT support across facilities within a defined territory. You will frequently travel to sites to troubleshoot hardware, software, and network issues, and collaborate with the HQ team to solve problems in a dynamic environment.

The role requires 2+ years in IT support, experience with Windows and Office 365, and strong communication and problem-solving skills.

Qualifications

• 2+ years IT support/field experience.
• Experience with Windows environments and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel regularly within the territory and to HQ weekly.
• Cloud experience a plus.

Responsibilities

• Provide hands-on IT support at multiple facilities within a territory.
• Travel frequently to sites for troubleshooting hardware, software, and network issues.
• Learn, support, and problem-solve across standard IT and industry-specific systems.
• Collaborate with HQ team, with weekly HQ travel initially.
• Work independently as a key IT resource for the territory.

Skills

IT support

Communication

Problem-solving

Travel readiness

Tools

Windows OS

Office 365

Cloud experience

Job description

CFS is seeking an IT Support / Field Technician to provide hands-on IT support across facilities within a defined territory. You will frequently travel to sites to troubleshoot hardware, software, and network issues, and collaborate with the HQ team to solve problems in a dynamic environment.

The role requires 2+ years in IT support, experience with Windows and Office 365, and strong communication and problem-solving skills.