Field IT Support Technician - Hands-On, Travel-Ready

Accentuate Staffing; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Accentuate Staffing is seeking an IT Support Technician for a well-established construction services company located in Charlotte, North Carolina. This hands-on role involves troubleshooting computer, software, hardware, and network issues to ensure productivity for employees in the office and out in the field.

The ideal candidate will have strong experience in IT support and a solid understanding of networking basics, be comfortable assisting non-technical users, and be willing to travel to various project sites as necessary.

Qualifications

• Strong experience in IT support or a similar hands-on technical role.
• Experience troubleshooting Windows computers and basic network issues.
• Comfortable supporting non-technical users and explaining IT issues clearly.

Responsibilities

• Help employees troubleshoot general IT issues both in person and remotely.
• Set up and configure laptops, desktops, and other IT equipment.
• Support and maintain workstations, servers, and network devices.

Skills

IT support

troubleshooting

customer support

networking basics

Tools

Microsoft 365

Active Directory

ticketing systems

Job description

Accentuate Staffing is seeking an IT Support Technician for a well-established construction services company located in Charlotte, North Carolina. This hands-on role involves troubleshooting computer, software, hardware, and network issues to ensure productivity for employees in the office and out in the field.

The ideal candidate will have strong experience in IT support and a solid understanding of networking basics, be comfortable assisting non-technical users, and be willing to travel to various project sites as necessary.