Field IT Operations Engineer - On-site Tech & Security

Johnson Controls, Inc.; Gilbert (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

401K, medical, dental, and vision care

On-the-job training

Collaborative team environment

Zero Harm safety policy

Job summary

Johnson Controls, Inc. is seeking an IT Support Technician to provide hardware, software and endpoint support at our Gilbert, AZ site. You will provision devices, manage assets, and deliver on-site user assistance while coordinating with vendors and security teams to maintain compliance.

The role requires strong communication, the ability to manage multiple requests, and adherence to security standards. A competitive salary and comprehensive benefits package are offered.

Qualifications

• Provide hardware and software support for PCs, tablets, printers and mobile devices.
• Perform endpoint remediation following security standards.
• Coordinate with vendors and internal IT teams on projects and issues.
• Deliver Field IT services and on-site support to users.

Responsibilities

• Install, configure, and support hardware and software.
• Provide software installation and troubleshooting support.
• Perform endpoint vulnerability remediation per security standards.
• Deliver on-site IT support and liaise with vendors and internal teams.

Skills

Hardware & software support

Endpoint device management

Security compliance

Vendor liaison

Multi-tasking

Job description

Johnson Controls, Inc. is seeking an IT Support Technician to provide hardware, software and endpoint support at our Gilbert, AZ site. You will provision devices, manage assets, and deliver on-site user assistance while coordinating with vendors and security teams to maintain compliance.

The role requires strong communication, the ability to manage multiple requests, and adherence to security standards. A competitive salary and comprehensive benefits package are offered.