Field IT Engineer: On-Site & Remote Support Specialist

DigiTran Technologies Inc.

Honolulu (HI)

On-site

USD 48,000 - 64,000

Full time

2 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

DigiTran Technologies Inc. is seeking an on-site IT Support Specialist to deploy to client program field offices for infrastructure and end-user device wellness checks. The role requires hands-on hardware and software troubleshooting and collaboration with client teams.

You will evaluate network performance, verify conference room equipment, support end-user devices, and assist with IT disposal training while maintaining alignment with Client IT policies. Travel will be required.

Qualifications

Bachelor's degree in IT/CS or related field with 4 years of IT/field support experience.
Strong hardware, software, and network troubleshooting knowledge.
Experience with IT equipment setup and maintenance.
Strong problem-solving, communication, and interpersonal skills; ability to manage multiple tasks.
Willing to travel.
Proficiency in remote support tools and ticketing systems.

Responsibilities

Provides on-site IT support by deploying to client field offices for infrastructure and end-user device wellness checks.
Conducts network performance evaluations and checks conference room equipment.
Assists with IT equipment disposal training and onsite ticketing support.