Field IT Deskside Support Engineer – Onsite

Shrive Technologies LLC; Wilmington (DE); On-site; USD 55,000 - 75,000; Full time

Job summary

Shrive Technologies LLC in Delaware seeks an IT Deskside Support Engineer to provide onsite and field IT support within a ~30‑mile radius, with travel as required.

The role requires 4+ years in deskside/onsite IT operations, strong Windows desk/laptop skills, familiarity with peripherals, basic networking, and use of remote support tools; ServiceNow experience is a plus. Occasional after-hours or on-call support is expected, with adherence to security and safety policies.

Qualifications

• Minimum 4+ years of experience in deskside IT support or field/on-site IT operations.
• Experience in enterprise or healthcare environments preferred.

Skills

Windows Desktop/Support

Peripherals & printers

Networking basics

Remote support tools

Tools

ServiceNow

Job description

Shrive Technologies LLC in Delaware seeks an IT Deskside Support Engineer to provide onsite and field IT support within a ~30‑mile radius, with travel as required.

The role requires 4+ years in deskside/onsite IT operations, strong Windows desk/laptop skills, familiarity with peripherals, basic networking, and use of remote support tools; ServiceNow experience is a plus. Occasional after-hours or on-call support is expected, with adherence to security and safety policies.