Field IT Analyst: Travel-Ready Tech Support for Facilities

Reyes Beverage Group; Sacramento (CA); On-site; USD 91,000 - 114,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K Match

Paid Time Off

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling in Sacramento, California is seeking a technology support specialist to serve as the primary resource for assigned RCCB locations, ensuring reliable technology operations and end-user support across Windows, Android, and iOS. You will troubleshoot hardware, software, network, and workplace technology issues and participate in deployments.

The role requires 1–2 years of related experience or 3–5+ years with a GED, travel up to 40%, and a willingness to join an on-call

Qualifications

• Bachelor's Degree in Information Systems, Computer Science, or a related discipline with 1 to 2 years of related experience or GED with 3 to 5+ years of specific experience.
• Experience supporting end-user devices and business applications across Windows, Android, and iOS platforms.
• Knowledge of networking fundamentals, including LAN/WAN and wireless technologies.

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations
• Other projects or duties as assigned

Education

Bachelor's Degree in Information Systems, Computer Science, or related discipline

High School Diploma/GED with 3–5+ years related experience

Tools

Microsoft 365

Windows

Android

iOS

LAN/WAN Networking

Job description

Reyes Coca-Cola Bottling in Sacramento, California is seeking a technology support specialist to serve as the primary resource for assigned RCCB locations, ensuring reliable technology operations and end-user support across Windows, Android, and iOS. You will troubleshoot hardware, software, network, and workplace technology issues and participate in deployments.

The role requires 1–2 years of related experience or 3–5+ years with a GED, travel up to 40%, and a willingness to join an on-call