Field IT Analyst: End-User Tech & Site Deployments

Reyes Beverage Group; Rancho Cucamonga (CA); On-site; USD 87,000 - 109,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking a technology support professional to serve as the primary resource for assigned RCCB locations, ensuring reliable technology operations and end-user assistance. You’ll troubleshoot hardware, software, networks, and workplace tech, support site projects and technology deployments, and manage assets through deployment, refresh, inventory, and replacement.

Travel up to 40% and on-call rotation.

Qualifications

• Bachelor's Degree in Information Systems or Computer Science with 1–2 years of related experience, or GED with 3–5+ years of experience.
• Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS.
• Knowledge of networking fundamentals (LAN/WAN, wireless).

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support.
• Troubleshoot and resolve hardware, software, network, wireless, and workplace technology issues.
• Support site projects, facility upgrades, automation initiatives, and technology deployments.
• Manage technology assets and hardware lifecycle activities including deployment, refresh, inventory, and replacement.
• Partner with local operations, IT teams, and vendors to maintain performance and drive issue resolution.
• Document support activities, identify recurring issues, and contribute to continuous improvement.
• Travel up to 40% within the assigned territory and participate in an on-call rotation.
• Other projects or duties as assigned.

Skills

End-user support

Microsoft 365

Windows

Android

iOS

Networking fundamentals

Education

Bachelor's Degree in Information Systems

Bachelor's Degree in Computer Science

High School Diploma/GED

Tools

ServiceNow

Endpoint management

Mobile Device Management

Job description

Reyes Coca-Cola Bottling is seeking a technology support professional to serve as the primary resource for assigned RCCB locations, ensuring reliable technology operations and end-user assistance. You’ll troubleshoot hardware, software, networks, and workplace tech, support site projects and technology deployments, and manage assets through deployment, refresh, inventory, and replacement.

Travel up to 40% and on-call rotation.