Field Install Manager — Vendor & Customer Success Lead

Power Home Remodeling Group; South Lyon (MI); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Technology Package (IPad/IPhone)

Use of Company Vehicle

EZ Pass

Gas Card

Bonus Plan

Medical

Dental

401(k)

Lead Certification available

Job summary

Power Home Remodeling Group seeks an Install Manager to lead field operations, manage vendor partners, and ensure top-quality installations. You will supervise crews, resolve customer concerns on site, and coordinate scheduling and pricing decisions.

The role requires a High School Diploma and 2–4 years of related experience, with certifications such as VSI/AAMA/OSHA 10 advantageous. A company vehicle and tech package are provided.

Qualifications

• High School Diploma and 2–4 years of related work experience required.
• VSI, AAMA Certification, OSHA 10, Lead Certification (will receive upon employment if not currently certified) preferred.

Responsibilities

• Oversee install partners and crews to ensure adherence to company installation standards and policies.
• Direct scheduling and distribution of installation and repair work; manage partner performance.
• Work on site with customers to address questions and resolve concerns in real time.
• Negotiate material pricing with customers and make additional sales recommendations.
• Ensure all installation materials meet company standards and OSHA compliance.

Skills

Vendor management

Customer service

Negotiation

Field supervision

Scheduling

Driver's license

Education

High School Diploma

Job description

Power Home Remodeling Group seeks an Install Manager to lead field operations, manage vendor partners, and ensure top-quality installations. You will supervise crews, resolve customer concerns on site, and coordinate scheduling and pricing decisions.

The role requires a High School Diploma and 2–4 years of related experience, with certifications such as VSI/AAMA/OSHA 10 advantageous. A company vehicle and tech package are provided.