Field Health Informatics Manager – HIT & EHR Strategy

GlaxoSmithKline; Jackson (MS); Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline is seeking a Health Informatics Manager to drive HIT-enabled initiatives across multiple US territories, aligning EHR capabilities with customer workflows and governance. The role collaborates with health systems and cross-functional teams to optimize patient identification, care coordination, and operational efficiency.

The position requires 2+ years in health informatics or EHR roles, familiarity with large EHR platforms, and strong customer-facing skills to translate insights

Qualifications

• Bachelor's degree
• Minimum 3 years of healthcare or pharmaceutical industry experience
• Minimum 2 years in health informatics or EHR-related roles (such as clinical informatics, EHR analyst, or EHR super user) within a hospital, physician practice, or other patient-care environment.
• Experience with inpatient or ambulatory clinical workflows, care coordination, and health information technology, including front-end use of a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.
• Customer-facing experience assessing needs and collaborating across teams, with hands-on knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health-system governance.

Responsibilities

• Partner with health-system stakeholders and cross-functional GSK teams to align approved HIT resources with customer needs, clinical workflows, and technology environments.
• Assess customer workflows, EHR readiness, data insights, and operational barriers to identify compliant opportunities that may improve patient identification, care delivery, coordination, and efficiency.
• Educate customers on approved EHR-enabled, digital, patient identification, and measurement resources and support their evaluation for potential use.
• Contribute HIT expertise to account planning and customer engagement, sharing relevant insights, risks, opportunities, and health IT trends with internal partners.
• Serve as a HIT subject matter resource across Market Access and other GSK business units, coordinating customer support and providing field input on scalable tools and resources.
• Ensure customer ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions while working within GSK policies and applicable Legal and Compliance requirements.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Advanced degree in health informatics or related field

Tools

Epic

CPHIMS

RHIA

RHIT

Job description

GlaxoSmithKline is seeking a Health Informatics Manager to drive HIT-enabled initiatives across multiple US territories, aligning EHR capabilities with customer workflows and governance. The role collaborates with health systems and cross-functional teams to optimize patient identification, care coordination, and operational efficiency.

The position requires 2+ years in health informatics or EHR roles, familiarity with large EHR platforms, and strong customer-facing skills to translate insights