Field Growth Account Manager

CaptionCall, LLC; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

CaptionCall, LLC is seeking a caring, customer service oriented Business Growth Account Manager to promote CaptionCall by Sorenson and provide service through events and presentations. You will support office visits of local Account Managers, demonstrate the product, explain its life-enriching benefits, generate leads, and grow opportunities.

This full-time role requires travel 50-75% and involves working with hearing healthcare professionals and community organizations to expand reach.

Qualifications

• Provide excellent customer service to diverse audiences.
• Ability to meet or exceed growth targets and department goals.
• Willingness to work evenings and weekends as needed.
• Ability to drive and travel for field activities.

Responsibilities

• Generate leads by demonstrating CaptionCall services to eligible users and professionals.
• Collaborate with Hearing Care Professionals on referrals.
• Represent CaptionCall at events and community outreach opportunities.
• Log daily activities in the company CRM.
• Maintain confidentiality of sensitive information.]
• Other duties as assigned by management.

Skills

Customer service

Public speaking

English communication

Time management

Travel readiness

Independent worker

Interpersonal skills

Education

High School Diploma or GED

Tools

CRM software

Job description

CaptionCall, LLC is seeking a caring, customer service oriented Business Growth Account Manager to promote CaptionCall by Sorenson and provide service through events and presentations. You will support office visits of local Account Managers, demonstrate the product, explain its life-enriching benefits, generate leads, and grow opportunities.

This full-time role requires travel 50-75% and involves working with hearing healthcare professionals and community organizations to expand reach.