Field Growth Account Manager (Events & Lead Gen)

CaptionCall; Tucson (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

CaptionCall by Sorenson in Tucson, AZ seeks a Business Growth Account Manager who combines outstanding customer service with a passion for helping people with hearing loss connect with the world.

You will promote CaptionCall, generate leads, support office visits of local Account Managers, and present at events. Travel 50-75% is required; evenings and weekends may be needed. This full-time role offers growth opportunities and a chance to make a meaningful impact.

Qualifications

• Provide excellent customer service.
• Willingness to travel 50-75%.
• Ability to present to groups of varying sizes.
• Ability to work evenings and weekends as needed.
• Ability to drive and travel by air as needed.

Responsibilities

• Generate leads by demonstrating CaptionCall to eligible users and stakeholders.
• Collaborate with Hearing Care Professionals on the referral process.
• Represent CaptionCall at events as assigned.
• Log daily activities in the company CRM.
• Maintain confidentiality of highly sensitive information.
• Other duties as assigned.

Skills

Customer service

Lead generation

Public speaking

Travel

English communication

Education

High School Diploma or GED

Tools

CRM software

MS Office

Job description

CaptionCall by Sorenson in Tucson, AZ seeks a Business Growth Account Manager who combines outstanding customer service with a passion for helping people with hearing loss connect with the world.

You will promote CaptionCall, generate leads, support office visits of local Account Managers, and present at events. Travel 50-75% is required; evenings and weekends may be needed. This full-time role offers growth opportunities and a chance to make a meaningful impact.