Field-Based Healthcare Account Manager

CaptionCall, LLC; Maryland; On-site; USD 45,000 - 85,000; Full time

Job summary

CaptionCall is seeking a caring, customer service oriented Account Manager to promote the CaptionCall phone and service by visiting healthcare professionals, demonstrating the product, and generating leads. This is a full-time role with potential for growth in a dynamic environment.

The position requires travel 0-25% and the ability to work evenings or weekends as needed; strong communication and presentation skills are essential for success.

Qualifications

• Provide excellent customer service.
• Ability to meet or exceed Account Manager expectations.
• Ability to work evenings and weekends as needed.
• Ability to drive and travel via air as needed.
• Tailor to unique needs of individual healthcare professionals.
• Present to large and small groups.

Responsibilities

• Generate leads by demonstrating the CaptionCall phone and service to eligible users and healthcare providers.
• Manage a territory through in-person interactions, presentations and events.
• Coordinate with Hearing Care Professionals on patient certification and referrals.
• Represent CaptionCall at events as assigned.
• Adhere to company compliance policies.

Skills

Customer service

Public speaking

English communication

Independent work

Travel readiness

Education

High School Diploma or GED

Tools

CRM

Job description

CaptionCall is seeking a caring, customer service oriented Account Manager to promote the CaptionCall phone and service by visiting healthcare professionals, demonstrating the product, and generating leads. This is a full-time role with potential for growth in a dynamic environment.

The position requires travel 0-25% and the ability to work evenings or weekends as needed; strong communication and presentation skills are essential for success.