Field Generator Technician — Home Backup Power Pro

Generator Supercenter; Ogden (UT); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Positive work environment

Voluntary Life Insurance

Disability Insurance (short & longterm

Medical, Dental and Vision

401K Matching (after 6 months)

Company vehicle

60 days eligibility for benefits

Job summary

Generator Supercenter is seeking a dedicated Generator Service Technician to diagnose, repair, and service standby Generac generators at customers’ homes. You will travel using the company vehicle and communicate clearly with customers about status and next steps.

You will read manuals and wiring diagrams, perform preventive maintenance, and log each service in the electronic system. The role emphasizes safety and high-quality customer service in a dynamic field environment.

Qualifications

• Strong customer service and communication skills are required.
• Problem solving, organization, and decision-making skills are essential.
• Ability to work independently and take initiative.

Responsibilities

• Diagnose, repair, and service standby generators at customer sites.
• Drive company vehicle to customer residences and coordinate schedules.
• Read and follow technical manuals, diagrams, and blueprints.
• Update service records in the software system after visits.
• Adhere to safety practices and equipment guidelines.

Skills

Customer service

Communication skills

Problem solving

Organization

Decision making

Education

High school diploma or equivalent

Electrical certification (a plus)

Job description

Generator Supercenter is seeking a dedicated Generator Service Technician to diagnose, repair, and service standby Generac generators at customers’ homes. You will travel using the company vehicle and communicate clearly with customers about status and next steps.

You will read manuals and wiring diagrams, perform preventive maintenance, and log each service in the electronic system. The role emphasizes safety and high-quality customer service in a dynamic field environment.