Field Generator Service Technician – Standby Power Repair

Generator Supercenter; College Station (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Life Insurance

Disability Insurance

Medical Coverage

Dental Coverage

Vision Coverage

401K Matching

Company Truck

Job summary

Generator Supercenter is seeking a Service Technician to diagnose, repair and service standby Generac generators at customers’ homes in the service area. You will travel using a company vehicle, perform preventive maintenance, and communicate findings clearly to customers.

Reading manuals, wiring diagrams, and blueprints is required; you will follow safety practices and log services in the electronic system. Normal hours are Mon-Fri 8am-5pm, with weather-based adjustments as needed.

Qualifications

• High school diploma or equivalent. Electrical certification a plus.
• Strong customer service and communication skills (verbal and written).
• Problem-solving, organization, and decision-making skills.
• Ability to work independently, demonstrating initiative.
• Must be physically able to perform job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces.

Responsibilities

• Technicians will be provided with a daily workload of service/maintenance calls to perform on the Generac generators.
• Ability to drive company vehicles safely to/from customer’s residence within and surrounding area / job site.
• Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
• Inspect, troubleshoot, repair, and perform maintenance on the customer’s home generator.
• Follow technical instruction manuals, diagrams, blueprints, and procedures.
• Test, troubleshoot, and operate automatic transfer switches.
• Document services that are performed using an electronic software system.
• Adhere to all safety practices and requirements.
• Fill out all paperwork and document maintenance work that was completed.
• Qualified technicians will perform diagnostics and repairs on backup power systems.

Skills

Customer service

Verbal communication

Problem solving

Independent work

Physical stamina

Education

High school diploma or equivalent

Electrical certification

Job description

Generator Supercenter is seeking a Service Technician to diagnose, repair and service standby Generac generators at customers’ homes in the service area. You will travel using a company vehicle, perform preventive maintenance, and communicate findings clearly to customers.

Reading manuals, wiring diagrams, and blueprints is required; you will follow safety practices and log services in the electronic system. Normal hours are Mon-Fri 8am-5pm, with weather-based adjustments as needed.