Field Engineer: On-Site Diagnostics & Installations

Roche Holding AG; Plainsboro Township (NJ); On-site; USD 71,000 - 132,000; Full time

Job summary

Roche Holding AG is seeking a Field Engineering Specialist to travel to customer sites, performing repair and installation of Roche product lines and providing on-site technical support. You will diagnose mechanical, hardware, software, and system issues while documenting activities for quality improvement and customer satisfaction.

The role requires travel including overnight stays, with a preference for candidates within 20 miles of Princeton, NJ, and a background in technical repair or field

Qualifications

• High school diploma with technical training or military experience.
• Bachelor's degree in a relevant field plus 1–2 years of progressive experience can suffice.
• Training or certification as defined by RD Services Leadership is mandatory.

Responsibilities

• Travel to customer sites to repair and install Roche products.
• Provide on-site technical support, routine maintenance, and preventative service.
• Serve as a technical and service contact; diagnose mechanical, hardware, software and system failures.
• Document activities and contribute to quality improvements; maximize customer satisfaction.

Skills

Technical repair

Field service

Customer support

Travel readiness

Education

High school + technical training

Bachelor's degree (relevant field) + 1-2 years exp

Job description

Roche Holding AG is seeking a Field Engineering Specialist to travel to customer sites, performing repair and installation of Roche product lines and providing on-site technical support. You will diagnose mechanical, hardware, software, and system issues while documenting activities for quality improvement and customer satisfaction.

The role requires travel including overnight stays, with a preference for candidates within 20 miles of Princeton, NJ, and a background in technical repair or field