Field Elevator Repair Operations Manager

Otis SE; Marietta (GA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive medical, prescription, 2

Dental and vision coverage

Three weeks paid vacation and holidays

Life insurance and disability coverage

Tuition reimbursement

Job summary

Otis Elevator Company is seeking a motivated Manager, Repair Ops to lead repair and open-order operations across the Marietta, GA territory. You will coordinate parts, orders, and material deliveries while ensuring quality and readiness at the jobsite.

You will oversee scheduling, time administration, labor planning, and daily field activities, using E-Log to track projects and monitor performance against estimates. OTIS emphasizes safety and customer-focused execution in a global, diverse team.

Qualifications

• 3–5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred.
• Bachelor’s degree preferred, or a high school diploma or equivalent with relevant elevator or related industry experience.
• Elevator industry experience as a mechanic, field leader, project manager, or in a similar operational role.
• Knowledge of elevator equipment, parts, material channels, and industry vendors.
• Ability to identify and order the correct materials accurately and efficiently.
• Familiarity with elevator safety protocols, safety plans, jobsite inspections, and FPA audits.
• Ability to coordinate field work and manage project performance against estimates.
• Strong organizational, time-management, and problem-solving skills.
• Ability to build credibility and productive relationships with experienced field mechanics.
• Ability to manage multiple projects and changing field priorities.
• Comfort using Microsoft-based computer software and operational systems.
• Ability to work independently while contributing to a team-oriented environment.

Responsibilities

• Support the execution of elevator repair, open-order, testing, and hydro modification work.
• Coordinate parts, purchase orders, and material deliveries to ensure the correct materials are available when needed.
• Complete job surveys and follow up on active and completed work to verify quality, workmanship, and jobsite readiness.
• Support mechanic scheduling, weekly time administration, labor planning, and daily field activities.
• Configure and use E-Log to track hydro modification projects, labor hours, and ordered materials.
• Monitor project performance against estimates and help resolve operational issues.
• Perform field safety audits, FPA audits, and jobsite inspections while reinforcing safe work practices.
• Build productive relationships with field employees, customers, vendors, and internal partners.
• Support modernization crews and direct-report responsibilities, if assigned.

Skills

Elevator industry experience

Project management

Field leadership

Operations coordination

Safety compliance

Education

Bachelor’s degree preferred

HS diploma with relevant elevator experience

Tools

E-Log

MS Office

Job description

Otis Elevator Company is seeking a motivated Manager, Repair Ops to lead repair and open-order operations across the Marietta, GA territory. You will coordinate parts, orders, and material deliveries while ensuring quality and readiness at the jobsite.

You will oversee scheduling, time administration, labor planning, and daily field activities, using E-Log to track projects and monitor performance against estimates. OTIS emphasizes safety and customer-focused execution in a global, diverse team.