Field Data & Operations Specialist (Day Shift)

ABI Document Support Services, Inc.; Lancaster (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

ABI Document Support Services, Inc. is seeking a Field Support Specialist to bridge field operations with our databases. You will log orders, track field updates, and ensure accurate digital records across proprietary systems, while coordinating with field reps and internal teams.

You will maintain daily tracking in Excel, manage routing for orders, and escalate discrepancies promptly to keep schedules intact. A high attention to detail and collaborative mindset are essential.

Qualifications

• Experience with data entry and maintaining logs in multiple databases.
• Proficient in Microsoft Excel with accurate data handling.
• Ability to research, troubleshoot, and communicate with field reps.

Responsibilities

• Log statuses into ABI systems daily for field orders.
• Maintain Excel spreadsheets to track orders.
• Route and status deliveries and work orders.
• Raise issues to Team Lead and assist with client research.

Skills

Data entry

Excel

Database navigation

Communication

Team leadership

Education

High School Diploma

GED equivalent

College degree a plus

Tools

WinCopy

ABI Pro

Odyssey

SolCom

Microsoft Excel

Job description

ABI Document Support Services, Inc. is seeking a Field Support Specialist to bridge field operations with our databases. You will log orders, track field updates, and ensure accurate digital records across proprietary systems, while coordinating with field reps and internal teams.

You will maintain daily tracking in Excel, manage routing for orders, and escalate discrepancies promptly to keep schedules intact. A high attention to detail and collaborative mindset are essential.