Field Operations & Data Specialist

TSMG Holding; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

TSMG Holding in New York seeks an Operations Support Specialist to collect, process, and manage operational data using proprietary software. You will install and test hardware, troubleshoot issues, and raise risks while coordinating with local and global teams.

The role requires strong organization, clear communication, and the ability to adapt in dynamic environments. The ideal candidate can work independently or in a team, plans and documents progress, and learns new technologies quickly.

Qualifications

• Must be able to work independently and in a team.
• Ability to plan, document, and communicate project status effectively.
• Strong verbal and written English communication; ability to collaborate cross-functionally with local and global teams.
• Able to navigate ambiguity and adjust course quickly.
• Aptitude for learning new technologies.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving abilities.
• Able to meet deadlines and be accountable.
• Willingness and ability to travel within city limits and the region.
• Capability to stand for several hours and work in varied environments.
• Clean driving record and valid Driver's License.

Responsibilities

• Accurate and timely collection, extraction and processing of data using proprietary software
• Installing and testing hardware (requires use of technical/installation equipment)
• Identify and troubleshoot recurring problems and work with team to make improvements
• Raise dependencies and risks when performing operations
• Support device inventory maintenance and setup and prepare devices for operations

Skills

Data collection

Data processing

Hardware installations

Cross-functional communication

Troubleshooting

Project status reporting

Adaptability

Learning new technologies

Attention to detail

Travel readiness

Education

BA or BS degree or equivalent practical experience

Tools

Android

iOS

Mobile & Web technologies

Job description

TSMG Holding in New York seeks an Operations Support Specialist to collect, process, and manage operational data using proprietary software. You will install and test hardware, troubleshoot issues, and raise risks while coordinating with local and global teams.

The role requires strong organization, clear communication, and the ability to adapt in dynamic environments. The ideal candidate can work independently or in a team, plans and documents progress, and learns new technologies quickly.