Field Copier & Printer Engineer I

DEX Imaging; Dallas (TX); On-site; USD 52,000 - 64,000; Full time

Job summary

DEX Imaging is seeking a Systems Engineer I (Field-Based) to install and service copier and printer systems at customer sites. This hands-on role focuses on solving real-world device issues and ensuring seamless workflows.

You will travel locally, configure devices, connect to networks, install drivers, and document work. Entry-level candidates are welcome; technical training is provided to build a strong foundation for future growth.

Qualifications

• Strong problem-solving skills.
• Basic understanding of computers and networks.
• Good communication and customer service skills.
• Ability to manage your time and travel locally.
• Clean driving record.

Responsibilities

• Install and configure document imaging equipment.
• Troubleshoot connectivity and print/scan issues.
• Work directly with customers to ensure devices integrate properly into their workflows.
• Build a strong technical foundation that can lead to Systems Engineer II, III, or Install Project Coordinator roles.
• Install and set up copiers and printers.
• Connect devices to customer networks.
• Set up print drivers and scan-to-email/scan-to-folder.
• Troubleshoot printing and scanning issues.
• Provide friendly, professional customer support.
• Document your work in our system.

Skills

Problem solving

Basic networking knowledge

Customer service

Time management & travel

Valid driver's license

Job description

DEX Imaging is seeking a Systems Engineer I (Field-Based) to install and service copier and printer systems at customer sites. This hands-on role focuses on solving real-world device issues and ensuring seamless workflows.

You will travel locally, configure devices, connect to networks, install drivers, and document work. Entry-level candidates are welcome; technical training is provided to build a strong foundation for future growth.