Field Copier & Printer Systems Engineer I

DEX Imaging Inc.; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

DEX Imaging is seeking a Systems Engineer I for hands-on field work installing and servicing copier and printer systems. This field-based role focuses on troubleshooting and configuring document imaging equipment, not a traditional IT position.

You’ll work directly with customers to ensure devices integrate into their workflows, travel locally, and benefit from technical training and growth opportunities.

Qualifications

• Entry-level candidates welcome; technical training is provided.
• Strong problem‑solving skills are essential.
• Basic understanding of computers and networks is required.

Responsibilities

• Install and configure document imaging equipment.
• Connect devices to customer networks.
• Set up print drivers and scan-to-email/scan-to-folder.
• Troubleshoot printing and scanning issues.
• Work directly with customers to ensure devices integrate into workflows.

Skills

Problem solving

Customer service

Time management

Field travel

Basic networking

Job description

DEX Imaging is seeking a Systems Engineer I for hands-on field work installing and servicing copier and printer systems. This field-based role focuses on troubleshooting and configuring document imaging equipment, not a traditional IT position.

You’ll work directly with customers to ensure devices integrate into their workflows, travel locally, and benefit from technical training and growth opportunities.