Field Copier Technician: Troubleshoot, Repair & Grow

DEX Imaging; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid training

Mileage reimbursement

Travel compensation

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment including copiers and printers at customer sites. You will perform preventive maintenance, install and test equipment, and provide excellent on-site technical support while keeping accurate service records.

Ideal candidates have mechanical aptitude, strong troubleshooting skills, customer service focus, and a valid driver’s license.

Qualifications

• Mechanical aptitude and strong troubleshooting ability
• Customer service and communication skills
• Ability to work independently and manage time effectively
• Basic computer and networking knowledge
• Positive attitude and willingness to learn new equipment and technology
• Valid driver’s license and reliable transportation

Responsibilities

• Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices
• Perform preventive maintenance and complete routine service calls
• Install, configure, and test equipment at customer locations
• Provide excellent customer service and technical support during onsite visits
• Maintain accurate service records and communicate repair updates clearly
• Manage assigned territory and service schedule efficiently
• Work independently while remaining connected to a supportive service team
• Continue developing your knowledge of office technology, equipment, and manufacturer-specific service procedures

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment including copiers and printers at customer sites. You will perform preventive maintenance, install and test equipment, and provide excellent on-site technical support while keeping accurate service records.

Ideal candidates have mechanical aptitude, strong troubleshooting skills, customer service focus, and a valid driver’s license.