Field Service Copier Systems Engineer I

DEX Imaging; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

DEX Imaging is seeking a Field Service Technician to install and service copiers and printers in customer environments in Knoxville, TN. This role emphasizes hands-on problem solving, field work, and direct customer interaction, with training provided for technical advancement.

You will install, configure, and troubleshoot devices, and ensure they integrate smoothly into client workflows. Entry-level candidates are welcome. A full-time position with ongoing training and growth is offered.

Qualifications

• Entry-level candidates welcome; technical training provided.

Responsibilities

• Install and configure document imaging equipment
• Troubleshoot connectivity and print/scan issues
• Work directly with customers to ensure devices integrate into workflows
• Build a foundation for advanced roles (Systems Engineer II/III or Install Project Coordinator)

Skills

Problem solving

Computers & networks basics

Communication & customer service

Time management & travel

Job description

DEX Imaging is seeking a Field Service Technician to install and service copiers and printers in customer environments in Knoxville, TN. This role emphasizes hands-on problem solving, field work, and direct customer interaction, with training provided for technical advancement.

You will install, configure, and troubleshoot devices, and ensure they integrate smoothly into client workflows. Entry-level candidates are welcome. A full-time position with ongoing training and growth is offered.